Shipping Costs

New Zealand
Free shipping for orders over $55
Tracked urban courier $4 for orders under $55
Tracked rural courier $8 for orders under $55.

Australia
Tracked standard courier AUD $11 (~ 3 to 8 working days)
Express tracked courier AUD $14 (~ 2 to 5 working days).

USA
Tracked courier USD $14 (~3 to 10 working days)

For international parcels, you are responsible for any
customs clearance, taxes or duties.

Fast Dispatch

We love fast shipping

... and we’re sure you do too, so we send your order on the day you place it, or the next business day.

Zero Waste Packaging

At Everkind we want you to have zero waste, so we send all
orders in cardboard boxes, and we use paper tape, paper stickers, cardboard,
and tissue to both protect the items and ensure all packaging can be home
composted.

Order Tracking:

Can I track my order?

Yes, when we send your parcel, we will send a shipping confirmation
email which contains a tracking number and website link to the carrier, so that
you can see progress.

If I use the wrong shipping address, can I change it?

Yes, mistakes happen, and if you contact us promptly before we
ship it out, then we can make that change.

Where do you ship Everkind from?

We ship from New Plymouth, Taranaki, New Zealand.

Lost or damaged parcels:

What should I do if my order is lost or damaged during
shipping?

Thankfully, this doesn’t happen often, but if your item is
lost or damaged, please contact us. We
will need the order number and a photograph or any damage.

When parcels are delivered, the courier takes a GPS reading
and photograph, this helps us confirm if a parcel has gone missing in transit,
been delivered to the wrong address or has been stolen.

Under our 100% happiness guarantee, we will replace free of
charge any lost or damaged items.